Thank you for choosing Taangu!
We want you to be satisfied with your experience on our platform. This Refund Policy outlines the conditions under which we offer refunds for purchases made through Taangu.
Refunds for Marketplace Purchases:
- Eligible Items: You may be eligible for a full refund for marketplace purchases within [Number] days of your purchase if the item is:
- In its original condition, with tags still attached (if applicable)
- Unopened and unused
- Returned in its original packaging
- Non-refundable Items: We may not accept returns or offer refunds for:
- Items marked as "final sale" or "non-returnable"
- Items that have been damaged or used
- Items not returned in their original packaging
- Return Process: To initiate a return, please contact us through [Contact Method] within the specified timeframe. We will provide you with instructions on how to return the item.
- Refund Processing: Once we receive your returned item and confirm its condition, we will process your refund within [Number] business days. The refund will be issued to your original payment method.
- Return Shipping Costs: You are responsible for covering the cost of return shipping.
Refunds for Digital Products:
- Due to the nature of digital products, we generally do not offer refunds for digital purchases such as ebooks, online courses, or subscriptions.
- Exceptions: In exceptional circumstances, we may consider a refund for a digital product if:
- There is a technical issue with the product that prevents you from accessing or using it.
- You accidentally purchased the wrong product.
Please note: This Refund Policy is subject to change at any time. We will update this policy on our website and notify you of any changes.
